Berkshire Rooms Ltd

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Are you looking for serviced accommodation? We here at Berkshire Rooms cater for the variety - whether you are a family in need of accommodation or you are a business professional away on business matters - we can help you! Contact our office on 01344 360 077 or email our friendly reservations team on info@berkshirerooms.co.uk We are here to help!

Are you looking for serviced accommodation? We here at Berkshire Rooms cater for the variety - whether you are a family in need of accommodation or you are a business professional away on business matters - we can help you! 

Contact our office on 01344 360 077 or email our friendly reservations team on info@berkshirerooms.co.uk 

We are here to help!

Mar 5
Gorgeous interiors - design inspiration for Berkshire Rooms Ltd

Gorgeous interiors - design inspiration for Berkshire Rooms Ltd

(Source: parsonsees)

Mar 4
Make delicious pancakes on Pancake day - Follow this simple recipe and add ingredients you fancy!

Ingredients
  * 100g plain flour
    * 2 eggs
    * 300ml semi-skimmed milk
    * 1 tbsp sunflower oil or vegetable, plus extra for frying
    * pinch salt

Method
   1. Blending in the flour: Put the flour and a pinch of salt into a large mixing bowl and make a well in the centre. Crack the eggs into the middle, then pour in about 50ml milk and 1 tbsp oil. Start whisking from the centre, gradually drawing the flour into the eggs, milk and oil. Once all the flour is incorporated, beat until you have a smooth, thick paste. Add a little more milk if it is too stiff to beat.

   2. Finishing the batter: Add a good splash of milk and whisk to loosen the thick batter. While still whisking, pour in a steady stream of the remaining milk. Continue pouring and whisking until you have a batter that is the consistency of slightly thick single cream. Traditionally, people would say to now leave the batter for 30 mins, to allow the starch in the flour to swell, but there’s no need.

   3. Getting the right thickness: Heat the pan over a moderate heat, then wipe it with oiled kitchen paper. Ladle some batter into the pan, tilting the pan to move the mixture around for a thin and even layer. Quickly pour any excess batter into a jug, return the pan to the heat, then leave to cook, undisturbed, for about 30 secs. Pour the excess batter from the jug back into the mixing bowl. If the pan is the right temperature, the pancake should turn golden underneath after about 30 secs and will be ready to turn.

   4. Flipping pancakes: Hold the pan handle, ease a fish slice under the pancake, then quickly lift and flip it over. Make sure the pancake is lying flat against base of the pan with no folds, then cook for another 30 secs before turning out onto a warm plate. Continue with the rest of the batter, serving them as you cook or stack onto a plate. You can freeze the pancakes for 1 month, wrapped in cling film or make them up to a day ahead.

Make delicious pancakes on Pancake day - Follow this simple recipe and add ingredients you fancy!

Ingredients
* 100g plain flour
* 2 eggs
* 300ml semi-skimmed milk
* 1 tbsp sunflower oil or vegetable, plus extra for frying
* pinch salt

Method
1. Blending in the flour: Put the flour and a pinch of salt into a large mixing bowl and make a well in the centre. Crack the eggs into the middle, then pour in about 50ml milk and 1 tbsp oil. Start whisking from the centre, gradually drawing the flour into the eggs, milk and oil. Once all the flour is incorporated, beat until you have a smooth, thick paste. Add a little more milk if it is too stiff to beat.

2. Finishing the batter: Add a good splash of milk and whisk to loosen the thick batter. While still whisking, pour in a steady stream of the remaining milk. Continue pouring and whisking until you have a batter that is the consistency of slightly thick single cream. Traditionally, people would say to now leave the batter for 30 mins, to allow the starch in the flour to swell, but there’s no need.

3. Getting the right thickness: Heat the pan over a moderate heat, then wipe it with oiled kitchen paper. Ladle some batter into the pan, tilting the pan to move the mixture around for a thin and even layer. Quickly pour any excess batter into a jug, return the pan to the heat, then leave to cook, undisturbed, for about 30 secs. Pour the excess batter from the jug back into the mixing bowl. If the pan is the right temperature, the pancake should turn golden underneath after about 30 secs and will be ready to turn.

4. Flipping pancakes: Hold the pan handle, ease a fish slice under the pancake, then quickly lift and flip it over. Make sure the pancake is lying flat against base of the pan with no folds, then cook for another 30 secs before turning out onto a warm plate. Continue with the rest of the batter, serving them as you cook or stack onto a plate. You can freeze the pancakes for 1 month, wrapped in cling film or make them up to a day ahead.

20 minute makeover - Revamp your home with a few minor touch ups and your home can go from this to this. 

Here are some more top tips to revamp you home: http://berkshirerooms.tumblr.com/post/78004263170/berkshire-rooms-top-10-tips-to-revamp-your-home

20 minute makeover - Revamp your home with a few minor touch ups and your home can go from this to this.

Here are some more top tips to revamp you home: http://berkshirerooms.tumblr.com/post/78004263170/berkshire-rooms-top-10-tips-to-revamp-your-home

Berkshire Rooms top 10 tips to revamp your home

Have you been thinking about making a change to your home?

Every season presents a new look and style which captivates a wide audience to convince them to change their look at an expense.

Now there is nothing wrong with change but many people have to work within a budget so here are a few tips to help you make those much needed changes at little expense.

1. Cushions – revamping your cushions by either changing the pillow cases or buying new cushions altogether can make a big difference. – You can purchase cushions at a low cost from a variety of high street stores.

2. Feng Shui your house: Rearranging your furniture will not only give your home a new look it will also change the atmosphere which according to Chinese legend this helps the flow of chi and balances your ying and yang.

3. De-clutter your home: Why not sell ornaments or old pieces of unwanted furniture to de-clutter your home thus making some money in the process to put towards something new?

4. Adding rugs – Adding rugs to your house adds not only changes your rooms appearance it can also add that extra colour that your home urgently needs. This can be expensive however you can now purchase affordable rugs from the likes of furniture companies such as IKEA

5.Flowers – buy yourself a cheap glass vase and spend £2 in your weekly shopping on flowers this will add a nice scent and vibrant colour to your home.

6. Throws – If you want that something extra why not spend money on some throws for your bedroom and living room.

7. Adding mirrors to make your apartment give the impression that it is bigger – Mirrors offer the illusion of space.

8. Pictures – add colour to your rooms by adding pictures this will offer a new look and can ultimately change the style.

9. Refresh your paint work - If your paint work is looking dim it may be time to refresh by adding a new coat - you may even decide to change the colour

10. Change your lighting/lampshades – Just by adding new lamp shades can endeavour to change the look of a room – adding that something extra can make a huge difference.

Making these small changes helps spruce up your home.

Flood Protection by West Berkshire Council

It is impossible to completely flood proof a property, but there are lots of measure you can take to reduce the damage.

It should be remembered that it is the responsibility of the owner to protect their own property. These pages aim to give some basic advice about how to protect your home or business from flooding. For full information please refer to the Environment Agency’s ‘Preparing for a flood’ web page.

Flood preparation

* Insurance - It is most important to seek the best possible insurance cover for your home and contents. It is too late to consider this after a flood. Will flooding affect my insurance? The Environment Agency have published a page on insurance information.
* Be prepared - Put your doc icon Emergency Pack Contents List [23kb] in a safe, accessible place.
* Know your home - Make sure you know how to turn off your electricity, gas and water.
* Assess the risk - Check whether your property is in a flood zone: Environment Agency Flood Maps and register for the Environment Agency flood warning service if it is available.

If you’re looking at purchasing a property in West Berkshire and you want to know if it has been subjected to flooding before, we have provided some helpful tips below:

1. Look at the 2007 report, and the subsequent Overview and Scrutiny Management Commission consideration on the topic. This can be found in the Review of the July 2007 Flooding.
2. Ask the local community, or contact West Berkshire Council (we will only have a record of those properties which notified us).
3. Ask the person you’re buying the property from.

If your property is flooded it can be costly in terms of money, time and heartache. While it’s impossible to completely flood-proof a property, there are lots of things you can do to reduce flood damage. Whether you rent or own your home or business premises, the most important thing is to prepare now by buying and installing flood products in advance. Don’t wait until flooding looks likely as you won’t have time to buy or put the measures in place.

Download ‘Preparing your property for flooding’ from the Environment Agency (PDF, 280k).
Types of flood protection

Floodboards

Floodboards fixed to frames around windows and doors can help stop water from getting in. You can wash, store and use these again.

Plastic covers to seal airbricks

Airbricks are normally found in brick-built homes on external walls near ground level and are designed to allow air to circulate through the building. Plastic covers can stop water coming in through your airbricks in a flood.

Sandbags

Traditionally people have used sandbags, but they can be difficult to get hold of in an emergency. We recommend that people buy their own sand bags. If they are in short supply you can fill pillowcases and plastic bags with soil. Specially designed products are more effective ways of sealing entrances.

Environment Agency leaflet - Sandbags and how to use them properly for flood protection

FLOOD ALERTS - Berkshire Rooms Ltd assistance

The severity of the floods that have hit Britian over the past few weeks have become a nightmare for locals - With many people having to leave their homes and relocate to other areas increasing the main question many people may be asking themselves is WHERE IS EVERYONE GOING TO GO?

Rehousing people is a strain on local councils and insurance companies, this is where we believe we may be able to assist! Working alongside insurance companies, brokers and accommodation agencies we can help find alternative accommodation for you.

Offering great quality apartments at affordable rates within the Berkshire and Hampshire area.

Contact Berkshire Rooms Ltd on 01344 360 077 

WILL YOU BE OUR VALENTINES?

Book your apartment this weekend: 01344 360 077

WILL YOU BE OUR VALENTINES?

Book your apartment this weekend: 01344 360 077

Feb 6

BUSINESS TRAVEL SHOW 2014 : STAND B1412 -

Feb 6

NAME THE RABBIT

This competition and the Rabbit himself was a hit with everyone!

You still have the opportunity to be in the chance of winning a weekend away with Berkshire Rooms!

Like our Facebook page and choose a name for the rabbit from the list… The winner will be picked at random so keep your eye on the prize!

https://www.facebook.com/berkshirerooms enter the competition through this link!

GOOD LUCK!

Feb 6

THE BUSINESS TRAVEL SHOW 2014 WITH BERKSHIRE ROOMS LTD

If you managed to go to the Business Travel Show 2014 at Earls Court London on the 4th and 5th of February you may have seen the Berkshire Rooms Ladies well dressed and smiling pleasantly as we always do.

We would like to say thank you to everyone who came to see us at our stand B1412 (based in the ASAP section) and we hope you all stay in contact!

Congratulations to those lucky winners on the day that won champagne - we hope you enjoy it!

Name the Rabbit competition is still running until the end of this week so get your answer in and LIKE OUR FACEBOOK PAGE!

The business travel show is a great place for us to represent our company, showcase what we are all about and share with you all the wonderful apartments we have to offer.

If you are ever in need of high quality, affordable serviced accommodation we are the company to go to - offering a brilliant friendly service from both our reservations and housekeeping team.
We like to offer the best we can and our service is always 100%

TOP TIPS FOR GOOD CUSTOMER SERVICE

Good customer service is the lifeline of any growing business; to expand and thrive you need to know the best ways to handle your customers and how to solve the issues that they may have.

Decreasing prices and offering freebies or deals may increase your audience for a short while, however if you cannot maintain a standard which is expected you will soon see a drop in business.

The essence of good customer service is forming a relationship with customers – a relationship that that individual customer feels they personally would like to pursue and continue with.

Remember actions speak louder than words; do not make promises to your guests if you cannot make them a reality.

1)     Answer your phone.

Picking up the phone is the first step, your mannerism on the phone is most important, listen and understand what problems the guest may have, try and place yourselves in their shoes and understand what they might be going through, keep your tone of voice at mid level and pleasant – the worst customer service is one that doesn’t listen and wants to quickly get the guest off the phone.

2) Don’t make promises unless you will keep them.

Reliability is important; do not make promises to the guest if you cannot keep them. That just gives a bad impression and you are more than likely going to receive a bad review as well as lose a customer you could have kept.

3) Listen to your customers.

Is there anything more exasperating than telling someone what you want or what your problem is and then discovering that that person hasn’t been paying attention and needs to have it explained again? From a customer’s point of view, I doubt it. Let your customer talk and show them that you are listening by making the appropriate responses, such as suggesting how to solve the problem.

4) Deal with complaints.

After listening to their complain you need to come up with a solution and quickly, this could be anything so be prepared for the worst and always ensure that you can give them a solution to their problem, whether that means moving apartments or getting maintenance out to fix the issue.

5) Be helpful 

Many customers just want to know that you are doing your best if you cannot provide an alternative or a solution explain this to them, however ensure that you are trying your hardest to resolve their issue and keep that positive mentality.

6) Train your staff to be always helpful, courteous, and knowledgeable.

Are your staff members trained in dealing with these situations? Do they have enough knowledge to help the customer? This is most important as they are representing your company.




7) Go that extra mile

Being considerate is a good way to prove that you are trying your best to provide excellent customer service, go that extra mile and contact the customer to ensure they are okay and that they are happy. This is a great image for your company – compassion and consideration go a long way to increase sales.

8) Throw in something extra.

Whether this is discount for being a loyal customer, whether it is an extra clean or even a food hamper – if you can do this then you should, it is always nice for guests to feel they are appreciated and these small little things even if they are rare will definitely improve or help their opinion of you.

TOP TIPS FOR GOOD CUSTOMER SERVICE

Good customer service is the lifeline of any growing business; to expand and thrive you need to know the best ways to handle your customers and how to solve the issues that they may have.

Decreasing prices and offering freebies or deals may increase your audience for a short while, however if you cannot maintain a standard which is expected you will soon see a drop in business.

The essence of good customer service is forming a relationship with customers – a relationship that that individual customer feels they personally would like to pursue and continue with.

Remember actions speak louder than words; do not make promises to your guests if you cannot make them a reality.

1)     Answer your phone.

Picking up the phone is the first step, your mannerism on the phone is most important, listen and understand what problems the guest may have, try and place yourselves in their shoes and understand what they might be going through, keep your tone of voice at mid level and pleasant – the worst customer service is one that doesn’t listen and wants to quickly get the guest off the phone.

2) Don’t make promises unless you will keep them.

Reliability is important; do not make promises to the guest if you cannot keep them. That just gives a bad impression and you are more than likely going to receive a bad review as well as lose a customer you could have kept.

3) Listen to your customers.

Is there anything more exasperating than telling someone what you want or what your problem is and then discovering that that person hasn’t been paying attention and needs to have it explained again? From a customer’s point of view, I doubt it. Let your customer talk and show them that you are listening by making the appropriate responses, such as suggesting how to solve the problem.

4) Deal with complaints.

After listening to their complain you need to come up with a solution and quickly, this could be anything so be prepared for the worst and always ensure that you can give them a solution to their problem, whether that means moving apartments or getting maintenance out to fix the issue.

5) Be helpful

Many customers just want to know that you are doing your best if you cannot provide an alternative or a solution explain this to them, however ensure that you are trying your hardest to resolve their issue and keep that positive mentality.

6) Train your staff to be always helpful, courteous, and knowledgeable.

Are your staff members trained in dealing with these situations? Do they have enough knowledge to help the customer? This is most important as they are representing your company.

7) Go that extra mile

Being considerate is a good way to prove that you are trying your best to provide excellent customer service, go that extra mile and contact the customer to ensure they are okay and that they are happy. This is a great image for your company – compassion and consideration go a long way to increase sales.

8) Throw in something extra.

Whether this is discount for being a loyal customer, whether it is an extra clean or even a food hamper – if you can do this then you should, it is always nice for guests to feel they are appreciated and these small little things even if they are rare will definitely improve or help their opinion of you.

Introducing our NEW one bedroom property in Windsor - Gorgeous and close to the town this apartment is the ultimate location for weekends away and business professionals.


Contact us to book: 01344 360 077
Website: www.berkshirerooms.co.uk

Jan 2
Hello Everyone! We hope you all had a great New Years! Did you make a new years resolution? Most common this year… 1. To Lose Weight2. Financial Budgeting3. Exercise More4. Get a better/new job5. Eat Healthfully6. Manage Stress more effectively7. Quit Smoking8. Improve a relationship9. Stop procrastinating10. Set aside time for yourselfTell us what yours is?

Hello Everyone!
We hope you all had a great New Years!

Did you make a new years resolution?

Most common this year…
1. To Lose Weight
2. Financial Budgeting
3. Exercise More
4. Get a better/new job
5. Eat Healthfully
6. Manage Stress more effectively
7. Quit Smoking
8. Improve a relationship
9. Stop procrastinating
10. Set aside time for yourself

Tell us what yours is?

Merry Christmas Everyone!We hope you all have a wonderful time and enjoy being with family & friends!Love From
Berkshire Rooms team

Merry Christmas Everyone!
We hope you all have a wonderful time and enjoy being with family & friends!

Love From

Berkshire Rooms team